Use cases

Instant feedback with SMS surveys

What did the course participants think of the course? Let them easily respond 1-10 as an SMS reply. Follow up with additional questions if you wish.

What did the course participants think of the course? Let them easily respond 1-10 as an SMS reply. Follow up with additional questions if you wish.

The secret to getting as many responses as possible to a survey is to make it as easy as possible to respond and to be relevant. Both of these are easily addressed with an SMS survey. Imagine being able to simply respond to an SMS right when you step out of the classroom, restaurant, or car dealership.

With a read rate of nearly 90% and no need to install any app or visit a website, SMS is undoubtedly an unbeatable way to reach out.

46elks offers two smart solutions to get started: - Conversation API - Two-way SMS

If you want to know more or need help with implementation, don't hesitate to contact our customer service or check out our documentation.